Return Policy at Pawstruck.com
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Satisfaction Guarantee

30 Day Returns

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We stand behind every single product that we sell. We only sell products that we give to our own pups.

Our 100% Satisfaction Guarantee

Sometimes your pup won't love their new treats & chews as much as you had hoped—that’s why we implemented our Satisfaction Guarantee. We want you to shop with confidence!

Our guarantee means you can return any new, unused product that didn't work out within 30 days! Don’t worry, we won’t ever charge a restocking or repackaging fee.

Steps to Return

  1. Contact us to receive the RMA # and start the return process.
  2. Once you have your RMA #, send your return back to this address including your RMA # inside the package:
    Pawstruck Returns
    2805 9th St.
    Great Bend, KS 67530
  3. The product must be in new and unused condition, just like your pup received it.
  4. Once received and inspected, the cost of the product will be refunded back to you.

The Fine Paw-print

  • Once we receive your return, it'll be credited back to the original form of payment. It may take 3-5 business days for you to see the refund reflected on your account.
  • If you received a free promotional item with your purchase and it isn't returned, the total value of the free item will be deducted from the refund.
  • For many of our products, we offer a discounted price for buying in bulk/larger quantities.  (For example, the per piece price of buying 20 cow ears would be less than the per piece price of 10 cow ears). If you received a bulk or quantity discount and only a partial return was made, the discount that you received will be voided. This means that we will subtract the discount amount from the return.

*Please don't hesitate to reach out with any additional questions. You can contact us using this link.

Why Buy From Pawstruck

Why Buy From Pawstruck | Video

A Message From Our Founder

Hi, I'm Kyle, founder of Pawstruck. When my dog, Tyson, was a puppy, I noticed a disturbing trend when buying him treats from pet stores. The ingredient lists were gibberish. Artificial ingredients were in everything, and the scientific jargon was overwhelming. Butylated hydroxytoluene, ascorbyl palmitate, ethoxyquin…huh???

I scoured the Internet to find reasonably priced, natural treats and chews, but they weren't available. That frustration became my inspiration for creating Pawstruck.

Now Tyson and I provide pets across the USA with healthy, high-quality, and affordable treats, chews, food and more! I'm so grateful for the canines, felines, and humans who support our philosophies and business. If you haven't already, I hope you'll shop with us and join the Pawstruck Pack!

Pawstruck Founder & CEO Signature

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What People Are Saying About Pawstruck...

- Adison in Newport Beach, CA

"You guys are the BEST! Bully Sticks, Cow Ears, & Bones are my Australian Shepherd's absolute favorite, but they're so darn pricey in stores. Yours are way cheaper, longer lasting, and the quality is way better than what I've seen. I'll be a lifelong customer. My pup says thank you!"

- Adison in Newport Beach, CA
- Noreen in New Bern, NC

"Received your package. Thanks for the variety of products! I'm very impressed with their obvious quality. We have a rescue beagle who spent the 1st year of her life in a shelter and was adopted by an abusive family. We are working on her, she did seem to like the hoof I gave her!"

- Noreen in New Bern, NC
- Mary & Peter in Houston, TX

"I appreciate the care you all have put into making high quality bully sticks. Peter and I feel safe to let Oliver enjoy your bully sticks! Thanks so much! Oliver is still loving all the goodies you sent him. He just finished the circle bully stick ten minutes ago and he is so happy."

- Mary & Peter in Houston, TX
- Kim in Seattle, WA

"I'm raising four big dogs with strong chew drives. I've found the best prices on bully sticks and other all-natural chews on Pawstruck.com. The braided bully sticks are insane. I swear my dogs' eyes doubled in size when they saw them for the first time. Give 'em a try!"

- Kim in Seattle, WA

Help your pet take a selfie with their Pawstruck products. Email photos to selfies@pawstruck.com or enter here for your chance to win!

  • Lily the Boxer & her antler dog chew
  • Charlie the Vizsla opening his Pawstruck box
  • Mia the Dachshund & her straight bully stick
  • Taco Cat posing with his Redbarn Canned Cat Food
  • Two Boxer siblings sharing their Straight Bully Sticks
  • Roscoe chewing his Cheese & Bacon Filled Bone
  • Golden Retriever Loving her Braided Bully Sticks
  • Tyson the Boxer waiting eagerly for his Ruff Relief Balm
  • Theo the Pug loves his Filled Esophagus Treat
  • Luna the Pitbull goes crazy for her 24 inch bully stick
  • Lab pup patiently posing with her box of Cow Ears
  • AJ the Frenchie going bonkers for his Bully Stick Variety Pack

Quality Your Pet Deserves. Prices You Can Afford.™

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