Frequently Barked 
Questions

Frequently Barked 
Questions

We welcome your questions. If you don’t see your question answered below, please contact us.

Small long-haired dog with brown and white fur lying next to orange and blue air-dried dog food package

Chews

No dog is the same, and your buddy is no different. It depends on preference, but you can rest assured that all the chews and treats we offer are carefully created for even the most discerning pup.

Dog chews and toys are great for keeping our buddies preoccupied. Whether edible or toy chews, no two dogs eat or use a toy the same way. The best judge for that would be you, the human. What kind of chewer is your dog? Do they bite off chunks or destroy whatever they have in their mouths, or do they savor treats slowly? Talk to us about it and we’ll assist you.

Yes, chewing is good for a dog's physical and mental health. It also keeps masticatory or chewing muscles strong and their teeth clean. Some chews stimulate tooth brushing and each bite can safely remove plaque and tartar while helping keep your dog’s mouth fresh.

Treats

Pawstruck offers treats and chews for a variety of dog sizes, from small breeds to large breeds. Be sure to choose a treat that matches your dog's size, age, and chewing style.

Yes. Pawstruck treats are made with natural ingredients and are designed to be as simple and wholesome as possible. Many products contain just one ingredient or a short list of recognizable ingredients.

Pawstruck focuses on natural, high-quality treats and chews made with simple ingredients and no unnecessary fillers. Many products feature single-ingredient or limited-ingredient recipes and are made without artificial colors, flavors, or preservatives

Food

Air-dried dog food is gently dehydrated at low temperatures to preserve nutrients, flavor, and natural proteins. Unlike heavily processed kibble, it retains more of the original ingredients’ nutritional value, making it a healthy, minimally processed option for many dogs.

Both preserve nutrients better than kibble. Air dried food uses gentle heat to remove moisture, while freeze-dried food removes moisture through freezing. Air dried is often ready-to-serve, while freeze-dried may require rehydration.

Absolutely. The gentle air-drying process preserves the natural taste and aroma of real chicken, making it especially appealing for picky dogs.

General

Sign in to your account and from there, you'll be able to see what the status is of your order. If that is giving you a ruff time let us know, we'd be happy to help you out!

We would love to bark with you! Feel free to give us a call (1-800-715-4955), reach out via live chat, or send us a message (contact@pawstruck.com), we'd love to hear from you!

Our pack is available Monday-Friday from 8 am to 5 pm PST. If we are unable to respond right away, we will get back to you as soon as possible!

Orders of $49.99 and over ship for FREE!* Any orders under $49.99 ships for a flat shipping rate of $7.99.*For more information, please view our Shipping Policy.

We use USPS or FedEx to deliver your package, whichever is more efficient.

We love our pack that lives outside the US, however, we are currently unable to offer international shipping. Our pack is working on being able to ship to pack members all over the world! Want to be the first to know when that happens? Send us a message, and we will let you know first!

PAW-LICIES

We’re dog-obsessed humans who use every Pawstruck product ourselves — and we want you and your pup to be thrilled. Not totally happy? We’ll replace it or send something new to try, on us. 

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