Amazon Marketplace Coordinator – Pawstruck.com
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Amazon Marketplace Coordinator

Pawstruck, a fast-growing pet products e-commerce company, is looking for an Amazon Marketplace Coordinator

Culture fit is really important to us, so we’ve outlined exactly who we are, who we need, and how to apply. 

Who We Are:

Pawstruck provides natural and single-ingredient dog products—things like bully sticks, cow hooves, and pig ears—to pets across the United States. We’re a multi-channel business and sell products on our own website along with marketplaces like Amazon, Chewy, Target.com, Groupon, Walmart.com, eBay and more. Wherever pet parents shop online, we want to be there!

Aside from our team members at our production & fulfillment facility in Kansas, we’re a remotely distributed team. We’re in our 7th year of business and have a team of about 30 full-time employees. We’re growing rapidly and need your help.

Some cool things about us:

  • Ranked #7 on Los Angeles Business Journal’s List of Fastest-Growing Companies
  • DotCom Magazine Impact Company of 2019
  • Named one of Inc.’s 500 Fastest-Growing Companies two years in a row
  • Fastest Growing Retail Company (#6 and #7)
  • Fastest Growing California Company (#19 and #45)
  • Named one of Entrepreneur's Best Entrepreneurial Companies two years in a row
  • We have an international team! Currently, we have team members in California, Washington, South Carolina, Kansas, Hungary, and the Philippines.
  • We have a company Slack channel devoted to cute dog photos from our customers.

Some cool Amazon-related things about us:

  • We’ve got over 30,000 reviews from Amazon buyers on our products.
  • One of our brands was featured on Mariah Carey's holiday Amazon Must-Haves List
  • In addition to our normal products, we also participate in Amazon’s Beta Subscription Program where customers get a mystery box of dog chews monthly.
  • Our CEO was interviewed on Amazon Live during Prime Day which was shown on the Amazon home page for all visitors to see.
  • Our CEO and brand has been featured on Amazon’s Instagram account as part of their initiative to promote small businesses.

Who we need:

We’re looking for a highly motivated, organized, and digital-obsessed Amazon mastermind to plan and oversee that channel.

This is a remote role, so impeccable communication and digital organization are critical.

Specific responsibilities and necessary skills:

  • Monitor, address, and improve overall Account Health metrics. As an Amazon expert yourself, you know that sometimes Amazon can be a difficult platform. Whether it’s writing a Plan of Action to get an ASIN reinstated or digging into our late shipment rate, you need to know how to keep us running smoothly on Amazon. Sometimes that means emailing Amazon Seller Support for the 20th time to get them to fix something or picking up the phone and not giving up until you get someone on the Catalog Team to fix our issue.
  • Details are important. You’ll need to audit our product catalog and make strategic changes to ensure our brand is consistent across ASINs and also optimized properly to maximize sales and conversion rates.
  • You need to understand what makes a PERFECT Amazon product listing and track that improvement over time. Whether it’s running an A/B test on a main image or it’s giving our graphic designer specific instructions on designing new A+ content, you’ll need to take action to improve our sales in an analytical and repeatable manner.
  • You need to be able to track and analyze data. We already have a suite of Amazon tools that you have at your disposal. Track and improve keyword rank, sales, reviews, etc. Figure out what works and improve our product catalog.
  • You need to like working with spreadsheets. You will be crunching data and updating products using Amazon’s inventory file upload sheets. Attention to detail and being comfortable in Excel is a must.
  • Live and breathe Amazon. We will provide you access to specific Amazon groups we’re members of. You need to stay on top of what the current best practices are as things are constantly changing. Continued education and passion is key in this role.

We consider everyone on our team an entrepreneur, so having a growth-mindset is non-negotiable.

We utilize the Entrepreneurial Operating System (EOS); if you’re familiar with EOS, that would be excellent. If not, we’ll get you onboarded and drinking the kool-aid quickly.

Here’s a peek at our Amazon and company tech stack (in no particular order):

  • Manychat
  • Postscript
  • Helium10
  • SentryKit
  • Shopify
  • Amazon (SellerCentral)
  • Asana
  • Slack
  • Google Drive / G Suite

Our perfect fit will be familiar with all of the above and/or have experience working with comparable software.

Location:

This is a remote role. You may be required to travel to Long Beach, California on occasion to participate in strategic planning & team activities.

Education and/or Experience:

  • Bachelor's degree or equivalent experience
  • 2+ years of experience selling or managing an Amazon Seller Central account

Want to learn more about us? Check out our company slide deck: https://pawstruck.com/slides.